Total Healthcare Management

	Home \| News \| Events \| Provider Lookup \| Links \| Contact Us

HOW IS OUR SERVICE?

Please complete the survey below by clicking one radio button for each crtieria. Your feedback will help us serve you better. Thank you!

	Unsatisfactory	Satisfactory
UTILIZATION REVIEW
1. Are we meeting your communication needs?	1 2 3 4 5
2. Are we meeting your needs/addressing your concerns?	1 2 3 4 5
3. Are we meeting your time frames?	1 2 3 4 5
4. Are our monthly reports helpful?	1 2 3 4 5
BILL REVIEW
1. Are we meeting your communication needs?	1 2 3 4 5
2. Are we meeting your electronic and physical correspondence needs?	1 2 3 4 5
3. Are the "Monthly Savings Reports" helpful?	1 2 3 4 5
4. Are we meeting your time frames?	1 2 3 4 5
NURSE CASE MANAGEMENT
1. Is the flow of communication effective?	1 2 3 4 5
2. Are we addressing concerns / issues outlined in your referral?	1 2 3 4 5
3. Are reports timely, informative, and productive?	1 2 3 4 5
Please provide any additional comments to help improve our service.
Please provide your name, address, phone number and email address.

You can call us toll free at 800-559-5556 and / or fax us toll free at 866-383-3030.